Join Our Team!
About the Opportunity:
As the Community Development Officer, you will contribute to the CHA’s mission by fostering trust and collaboration between our agency and regional constituents, stakeholders, and community leaders, including those from non-governmental organizations and local governments. In this role, you will contribute to the mission by developing and executing research procedures, gathering both qualitative and quantitative data, and analyzing, synthesizing, and interpreting this data. You will also research and analyze complex issues raised by our constituents and stakeholders, identifying trends and developing actionable recommendations. Additionally, you will support CHA’s data needs by developing and conducting research projects focused on programmatic barriers and customer experience within the State enterprise, preparing data summaries, and creating detailed reports. In collaboration with your supervisor and team, you will help develop performance metrics and conduct complex analytical research, including statistical reports and studies, to support program and agency performance. The work products you create will be used by the leadership team, agency director, and Commissioners to inform policy recommendations for the Governor and his staff, state agencies, and the legislature. You will also have the opportunity to collaborate with other state agencies to support cross-agency data analysis and outreach efforts.
Some of What You’ll Enjoy Doing Includes:
Building and managing valuable relationships with external stakeholders (partners, sponsors, thought leaders, subject matter experts, and media representatives) through meetings and events that promote our projects and mission.
Planning, creating, and conducting surveys, listening sessions, conferences, and workshops to understand the needs and gaps experienced by constituents and stakeholders.
Performing complex data analysis and interpretation to identify regional trends in the needs and gaps of services experienced within the Latine community.
Collaborating with the outreach team to identify statewide trends, needs, and gaps experienced within the Latine community.
Gathering, analyzing, and synthesizing data to inform the agency director, leadership, and Commissioners in the creation of policy recommendations, agency procedures, strategic planning, and goal setting for future policy recommendations.
Maintaining a central repository of commonly requested state programmatic information.
Establishing an effective data collection and analysis system to measure customer feedback and engagement, track community resources and needs, optimize marketing efforts, and track regional constituent and stakeholder trends in the Latine community's service gaps.
Other duties as needed.